Last updated: Wednesday, 25th February 2026
Carbon Clearing LLP (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Carbon Clearing provides chimney sweeping, flue cleaning, inspection, testing, digital certification and associated services.
For the purposes of data protection law, Carbon Clearing is the “data controller” of your personal data.
Contact details:
Email: enquiries@carbonclearing.co.uk
Address: 74 Marls Road, Botley, SOUTHAMPTON, Hampshire, SO30 2NZ
We may collect and process the following personal data:
We do not collect sensitive personal data unless it is voluntarily provided and necessary for the service.
We collect personal information directly from you when you:
During the provision of our services, we may also collect additional information necessary to complete the work and maintain accurate service records. This may include:
These records form part of the service documentation and certification issued to you.
We may also collect limited technical data automatically via our website (see Cookies section below).
We process your personal data under the following lawful bases:
Contractual Necessity
To provide the services you have requested, issue certificates, and manage payment.
Legal Obligation
To comply with tax, accounting and regulatory requirements.
Legitimate Interests
To maintain service records, improve our services, and contact you regarding maintenance reminders.
We do not rely on consent for core service provision.
We use your data to:
We do not sell or rent your personal data.
Where appropriate, photographs or video recordings taken during the provision of our services may also be used for marketing and promotional purposes, including on our website and social media platforms. We take reasonable steps to ensure that such content does not identify individuals or disclose personal information. You have the right to object to this use at any time by contacting us or notifying us prior to the service being carried out.
We may share your data with:
All third parties are required to process your data securely and in accordance with the law.
We do not transfer your personal data outside the UK unless adequate safeguards are in place.
We retain personal data only for as long as necessary.
Typical retention periods:
After this period, data is securely deleted or anonymised.
We take appropriate technical and organisational measures to protect personal data, including:
Under UK GDPR, you have the right to:
To exercise your rights, please contact us using the details above.
If you are dissatisfied with how your data is handled, you may lodge a complaint with the Information Commissioner’s Office (ICO).
Our website may use basic cookies to:
You can control cookie settings through your browser preferences.
If more advanced analytics or marketing cookies are introduced, this policy will be updated accordingly.
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.